I’ve worked on all levels of the software stack, from UI design to programming to strategy. Through over 17 years at Basecamp, I’ve designed features used by millions and invented processes our teams use to design, develop and ship the right things. These days I’m focused on strategy. That means understanding what customers are trying to do and how to make the product fit them better.
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In 2019 I wrote a book: Shape Up: Stop Running in Circles and Ship Work that Matters
Looking for something else? Here's a list of older stuff.
My email address is rjs@hey.com.